When you click on a device, the right panel will display all the remote options available: Select the name of your desired device to see its location. If you have more than one device connected to the Samsung account, all the devices will appear on the left side. If the device is turned on and is connected to either Wi-Fi or mobile data, its last known location will appear on a map. Or, it must be an account that is assigned as a guardian. It needs to be the same Samsung account associated with the phone or tablet. Select Sign in, and then enter your Samsung account credentials. When you want to track a phone or device, navigate to the Find My Mobile website. Your Samsung account must be registered on your mobile device and have the Remote unlock option enabled.įind more about pre-condition of using Find My Mobile on ‘ How can I unlock my Galaxy device if I forgot the security PIN, pattern or password?’ On this, you can check steps to enable the Remoted unlock option on your mobile device as well as how to unlock your mobile device using the Find My Mobile website.Mobile device must be connected to Wi-Fi or mobile network.To use this feature however, you need to make sure your mobile device has met the following preconditions. If you have lost your phone or tablet, you can pinpoint its whereabouts using Find My Mobile.
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